Returns & Refunds Policy
We want you to love your Beautaura™ Beauty products. If you are not completely satisfied, we’re here to help.
Returns
Our return policy lasts 30 days from the date of delivery.
If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
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Your item must be unused, in its original condition, and in its original packaging.
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Proof of purchase is required.
Before Sending Your Return
Please contact us first at care@beautaura.com.
We will provide:
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The correct return address
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Detailed instructions to process your return
⚠ Do not send your purchase back to the manufacturer or without contacting us first — your return may be refused.
Non-Returnable Items
Some items cannot be returned, including but not limited to:
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Perishable goods (food, flowers, etc.)
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Intimate or sanitary products
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Hazardous materials or flammable liquids/gases
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Gift cards
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Downloadable software products
Partial Refunds (if applicable)
Partial refunds may be granted for:
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Items not in their original condition or with missing parts not due to our error
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Items returned after the 30-day window
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Opened media items (CDs, DVDs, software, etc.) with signs of use
Refund Process
Once we receive and inspect your return, we will notify you by email whether your refund has been approved or rejected.
If approved:
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Your refund will be issued to your original payment method within a 7 business days.
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company (processing times may vary).
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Contact your bank (refund posting delays may occur).
If you’ve done all this and still haven’t received your refund, please email care@beautaura.com.
Sale Items
Only regular-priced items are eligible for a refund.
Sale or promotional items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
If you need to exchange an item, contact us at care@beautaura.com before returning anything.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Return Shipping
We want you to shop with confidence. That’s why all returns at our store are 100% free of restocking fees.
If for any reason you’re not satisfied with your order, you can return eligible products within 30 days of delivery. You’ll receive a full refund for the product price — no hidden charges, no deductions.
Our goal is to make your shopping experience simple, transparent, and worry-free.
Tip: For items over $75, use a trackable shipping service or purchase shipping insurance. We cannot guarantee receipt of your returned item without tracking.
📩 Questions?
For any questions regarding returns or refunds, please email us at
📧 Email: care@beautaura.com
📞 Phone: +1 609 927 8238
💼 Address: 64 Defeo Ln, Somers Point, NJ 08244, USA