Shipping Policy
Last updated: October 2025
This Shipping Policy applies to purchases made directly from Beautaura, a company based in France.
Beautaura is a registered business located at:
10 Chaussée du Vouldy, Troyes 10000, France
SIRET: 518 937 313 00022
Registration Date: 30/12/2010
For any questions or concerns regarding this policy, you can reach us via:
📧 Email: support@beautaura.com
📞 Phone: +33 7 53 77 62 53
At Beautaura, we strive to offer a smooth and efficient shipping process. Our goal is to ensure that your order arrives on time and is securely delivered to your designated address. Below, we’ve outlined the details of our shipping policy for your convenience.
Shipping Origin and Coverage
We currently ship from France to customers within the United States, France, and other international destinations.
All orders are handled with care and dispatched from our main location at:
Beautaura
10 Chaussée du Vouldy
Troyes 10000
France
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, so you can follow your package’s journey until delivery.
For express and international shipping, we use UPS Worldwide Express®
Estimated delivery times:
United States: 3–8 business days
Please note that these shipping times are estimates. Delays may occasionally occur due to external factors beyond our control, such as weather conditions, customs inspections, or peak shopping periods.
Shipping Fees
Shipping costs are automatically calculated at checkout based on your order value and delivery destination.
We offer Free express shipping on orders over a specified amount. This promotional offer may change from time to time — please refer to our website for the most up-to-date information.
Address Accuracy and Delivery Issues
To ensure smooth delivery, please review your shipping address carefully before completing your purchase.
Beautaura is not responsible for delays or non-delivery caused by:
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Incorrect or incomplete shipping information provided at checkout
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Postal service delays
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Circumstances beyond our control (e.g., weather, customs delays)
If you notice an error in your address after placing an order, please contact us immediately so we can assist you before the order ships.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days of receiving your order.
We will investigate and work with the carrier to resolve the issue promptly — this may include replacing the item or issuing a refund, depending on the circumstances.
Beautaura cannot be held responsible for packages lost or damaged during shipping if reported after the 7-day notification period.
At Beautaura, we are committed to providing the best possible customer experience and ensuring all shipments are handled with care.
If you have any questions or need assistance regarding your shipment, please contact our support team:
We are happy to help and ensure that your order is shipped smoothly and efficiently.